For an organization that prides itself on building long-term relationships with its clients and achieving high levels of customer satisfaction, it’s people must be capable of reaching outstanding standards of performance on the job.

In the words of the HR Director for DKSH Thailand, ”ebilities tests fill a critical step in screening for sales and marketing personnel, as well as for general staff recruitment, including administrative positions, and for operators in our B2B call center who provide “one-stop-service” to customers. We’ve determined that results on their tests correlate strongly with on-the-job performance. Importantly, our investment in finding the right people allows us to enjoy a low turnover rate and long staff tenure, which translates into stronger relationships with our principals and their customers.”

DKSH is a leading provider of supply chain management solutions for the healthcare industry throughout Asia. Headquartered in Thailand, they supply contract sales and marketing personnel for short and long term positions in ethical pharmaceuticals, diagnostics, devices, medical supplies, dental, OTC, and consumer health products. The company utilises a range of ebilities culture fair testing options including tests in the Thai language in their Recruitment Centre in Bangkok, to find the best candidates for their internal clients.

When an employee is faced with an unfamiliar situation or problem whilst on the road, they must quickly decide how to respond. This is where people who confidently take action without reflecting on their thinking run the risk of making poor decisions that may cost their employer dearly.

The fact that ebilities tests could help identify these types of people struck a chord with the Managing Director of Bara Scientific in Bangkok, a leading distributor of scientific and laboratory equipment in Thailand that is part of Bara, Windsor & Co. - one of the country’s largest privately owned trading conglomerates.

Bara Scientific employs people in a wide range of professional people in technical, administrative, sales and support positions, some of whom work in remote areas without immediate access to backup or support. By testing current staff, the company was able to establish the value of both the Thai and English language versions of ebilities tests and determine benchmark scores which are now used to guide staff selection.